Frequently Asked Questions

  • We handle every aspect of property management - from tenant screening, leasing, maintenance coordination, rent collection, inspections, and financial reporting.

  • We conduct a thorough screening process that includes background checks, credit checks, income verification, and rental history to ensure reliable tenants.

  • Rent is collected electronically through our online system. Owner payouts are typically processed between 11th and 15th of each month.

  • Tenants can submit maintenance requests 24/7 through their online portal. We assess each request, dispatch qualified vendors, and keep you informed throughout the process.

  • For minor repairs (under a set dollar amount, *amount can be adjusted as needed), we proceed automatically to avoid delays. For larger expenses, we’ll contact you for approval unless it’s an emergency that requires immediate attention.

  • You’ll have access to an online owner portal where you can view financial reports, maintenance updates, lease documents, and other key information anytime.

  • We enforce lease terms consistently. If rent is not received by the due date, late fees apply. We notify the tenant immediately, and if payment is still not received, an eviction filing is initiated on the 11th of the month.

  • We perform move-in and move-out inspections to ensure the property is being properly maintained. More frequent inspections can be arranged.

  • The cost of repairs will be deducted from the tenant’s security deposit. If the damages exceed the deposit amount, we’ll pursue reimbursement from the tenant in accordance with lease and state laws.

  • When a tenant gives notice, we immediately begin marketing the property with professional photos and targeted advertising to minimize vacancy time.

  • We conduct a market analysis considering location, property condition, and comparable rentals in your area to recommend a competitive rent that attracts quality tenants and maximizes your return.

  • Yes, owners can visit their property, but we ask that all visits be coordinated through our office to respect tenant’s privacy and state law regulations.

  • Our agreements are typically 2 years but can be customized based on your needs. We aim for flexibility and long-term partnership.

  • Simply contact us to schedule a consultation. We’ll review your property, discuss your goals, and outline how we can best serve you.